Customer Cases

Real CaseBicycle Parts Exporter

Different prices for different channels — buyers order on their own

Taiwan · Bicycle Supply Chain · Parts Export

Before

Multiple overseas channels, multiple deal terms — quotes scattered across Excel sheets and email threads. Who got what price, what terms were agreed — all locked in one salesperson's memory and inbox. After confirming a quote, PO, PI, and shipping documents had to be typed out separately from scratch.

What they needed to solve

  • Differentiated pricing per channel — the same SKU naturally carries different prices in different markets
  • Let each channel view their quote and place orders on their own page — no more file exchanges
  • Once a quote is confirmed, documents generate automatically — no re-entry

After

Products listed once; each channel gets its own dedicated quote page. Once a quote is confirmed, it flows straight through to PO and all downstream documents. The very first order after implementation ran entirely through the system — quoting, confirmation, document generation, all traceable.

"What we wanted was to give each channel their own price, and let them place orders themselves. After implementation, the first order ran entirely through the system."— Head of Export
Illustrated Scenario · Not an actual clientTrading Company

Hundreds of SKUs, dozens of buyers — quoting no longer from memory

Application scenario — illustrating how Patisco works for this type of company

The daily reality

A trading company's margin lives in how well it manages price differentials and deal terms. The same batch of goods can yield hundreds of price combinations across different buyers, quantities, and payment conditions. These combinations typically exist in senior salespeople's heads and scattered Excel files.

How Patisco fits in

  • A dedicated quote page per buyer — hundreds of price combinations managed by the system, not by memory
  • Full history of agreed terms is traceable; when a new rep takes over, everything that's been negotiated is there
  • Documents from quote to shipment chain automatically — multiple orders running in parallel never get mixed up

What it means for the owner

Your pricing strategy moves from individual skill to company asset — staff turnover no longer means client relationships reset to zero.

Illustrated Scenario · Not an actual clientNew Market Development

Using your own closed data to find the next market

Application scenario — illustrating what prospect development looks like at a mature stage

The situation

A decade-plus of exporting; core markets are stable but growth has plateaued. The owner knows it's time to expand, but "where to start" has always been a gut-call: trade shows are hit-or-miss, directories are scattered randomly.

How Patisco fits in

  • The system learns from accumulated closed-deal data what a company that buys your products looks like
  • Cross-referenced against the ICP and competitor lists you provide — weekly ranked prospect suggestions
  • You always make the call — the system surfaces leads, you decide

What it means for the owner

New market development moves from gut instinct to evidence-based decision-making. Learn about Prospect Development →

"Illustrated Scenarios" describe how the product works in practice — they are not actual client cases. Real cases are added one by one with client consent. We'd rather have fewer real ones than many fictitious ones.

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