Buyers compare online and move on.How do we catch them?
Communication does not start with an order. It starts the moment a buyer gets curious. At that point everything is in their head, and your page is the only thing they can touch.
The gap between curiosity and first contact keeps growing.
Buyers used to gather their questions and write you an email. When cross-border contact was expensive, that was a profession in itself.
Now anyone can find dozens of similar products online and see which supplier offers something others do not. If, once curious, they still have to write and wait for tomorrow’s reply, the back-and-forth drags on and the lead can slip away.
Every stage connects in one place
| The gap | How Patisco closes it | |
|---|---|---|
| First curiosity | They are comparing several suppliers | They see your catalog directly |
| First answers | Writing and waiting, easy to lose them | They inquire or order right on your page, no sign-up |
| Agreement | Who agreed to a change in price, quantity or date is settled by memory | Changed cells are marked; every version is kept |
| Shipping and payment | What ships does not match the PI | The shipment pulls lines from the PI; the payment link follows the PI |
| Years after shipping | Communication drags on, records are scattered | Exchanges, documents and every version can be traced |
The moment they get curious, you can take it from there.
You decide how far they can go
Public pages have three modes: browse only, inquiry, or direct ordering. Visitors do not sign up, and you can put the link on your website, email signature or social media.
An inquiry is already a document
When they send an inquiry, a document appears in your system; when they order, a PI is created. Nothing to retype from an email.
Email and LINE work too
Customers who prefer not to use the page keep emailing or chatting in LINE groups, and the exchange becomes data as it arrives.
We provide the foundation for one continuous flow; how far you let the other side go depends on the nature of your business.
Answer fast, and answer right.
Replies drafted first
AI reads the exchanges and documents and drafts a reply for you to check before sending.
See what they changed
When a customer changes a quantity or date, the comparison marks it.
Their documents, read in one click
A PO a customer sends is transcribed by AI word for word into a document.
All in the same suite
What they see: catalogs and documents
Each customer’s own catalog and prices; public pages.
See this feature →Back to the answerThree challenges, one foundation. What digital native means →
Bring an email a customer sent you recently.In 20 minutes we will walk through it.
See how Patisco takes it in, reads it into a document and carries it to the PI.
Book a 20-minute demo →20-minute online meeting · pick a time that suits you on the calendar