Digital native

Data the moment it happens.Nothing to type in or read back afterwards.

Bringing in AI starts with one question: where does the data you feed it come from?

The common answer to three challenges

AI is here, the market has changed, teams are short-handed: the answer is here.

AI is here. How do we keep up?

AI can only help if it can read your data.

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Buyers compare online and move on. How do we catch them?

From first curiosity to first contact, there can be no gap.

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Short-handed. How can the team work more easily?

No more chasing messages. Work flows in one go.

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Three generations

Where does the data you feed AI come from?

HowResult
Before: typing it inSales and assistants key the other side’s documents into a system or a spreadsheet, line by lineSlow and error-prone; whatever there is no time for stays “for later”
Now: recordings and OCRRecord the meeting; photograph the other side’s document and read it back inThe real exchanges with customers are not in meetings; the document comes back, but who sent it and what was said before is lost, and someone still has to check
Patisco: digital nativeDeal with customers and suppliers digitally from the startThe exchange itself is the data: it lands in the company the moment it happens, with its full context

Typing in and patching afterwards both turn data into something else first, then try to turn it back into data. Digital native skips that: the exchange itself is the data.

Trade is data moving between companies

There are systems inside companies, but none between them.

Specs, prices, quantities, terms, port of loading, port of discharge. These few pieces of data decide who buys, who produces, how goods ship and how payment is made. They carry trust between two companies and set the scope of the deal.

Inside a company there is a system, or at least a spreadsheet. Between two companies there is nothing that matches up: my PO arrives at your end as a PDF or an email, and you type it back in, or photograph it and read it back.

Why now

The outside is changing; inside, everyone is chasing messages.

Outside: buyers find you digitally

Overseas buyers search, find products and compare offers on their own. Keep exhibiting and printing catalogs, but without a way to take in what comes digitally, those investments pay back less every year.

Inside: everyone chases messages

Exchanges are spread across everyone’s mailbox and LINE; sales, purchasing and shipping chase at the same time; the other side’s documents get typed in; who started and who agreed to a change in spec, quantity or price is settled by phone calls and memory.

Why it has to be on the outside

Digital-native data can only be created where the exchange happens.

The key moments of trade happen between companies

Quoting, ordering, changing specs and confirming dates happen outside your systems, in the other side’s tools.

You cannot make the other side comply

You cannot make customers and suppliers switch systems or send documents in your format.

So build on the outside edge, where anything can come in

They can change nothing and keep using email and LINE, or take one more step and order from your catalog or accept a free invitation. Either way it becomes data in one place.

Looking ahead

It was always going to happen, and Patisco is on the way.

Sooner or later companies need a shared data format between them. That format is still growing, and Patisco keeps moving with it.

The exchanges and documents you collect today are what AI will work on tomorrow. AI can compare, open documents and draft replies; it is one step from answering customers on its own, and we deliberately leave that step to people.

NextWhere does digital native start? With what you prepare for the other side to see. What the other side sees: catalogs and documents →

Bring an email a customer sent you recently.In 20 minutes we will walk through it.

See how Patisco takes it in, reads it into a document and carries it to the PI.

Book a 20-minute demo →

20-minute online meeting · pick a time that suits you on the calendar