AI is here.How do we keep up?
Everyone is talking about bringing in AI. But how much it can help depends on the data you feed it, and in trade the most important data is every exchange between you and your customers and suppliers.
Where does the data you feed AI come from?
| How | Result | |
|---|---|---|
| Before: typing it in | Sales and assistants key the other side’s documents into a system or a spreadsheet, line by line | Slow and error-prone; whatever there is no time for stays “for later” |
| Now: recordings and OCR | Record the meeting; photograph the other side’s document and read it back in | The real exchanges with customers are not in meetings; the document comes back, but who sent it and what was said before is lost, and someone still has to check |
| Patisco: digital native | Deal with customers and suppliers digitally from the start | The exchange itself is the data: it lands in the company the moment it happens, with its full context |
When you think of AI you may think of tidying up what you already have. But if the data is patched together afterwards, someone still has to clarify and confirm it, however well you tidy it.
Exchanges become data as they happen, so AI has something to read.
Documents from the other side are data on arrival
A PO or quotation emailed by a customer or supplier is transcribed by AI word for word into a document, filed under that company, with the original file alongside.
Every confirmation is on record
Who confirmed what and when, and what AI originally read, all stay on record and can be traced back.
Email and LINE in one thread
Exchanges land in one thread next to the documents, so AI can see the whole story.
Your team does not need to learn AI. It is already in the buttons.
Transcribe
One click on the other side’s document and AI reads it into a document, every line traceable to the original.
Compare
Which cell they changed, how two documents differ, whether this version has been sent: visible at a glance.
Draft
AI reads the thread and the document and drafts a reply; it can also open a PO to your supplier from the customer’s order.
AI can compare, open documents and draft replies. It is one step away from answering customers on its own. We deliberately leave that step to people: saving, emailing, posting to LINE and sending documents always take a person’s click.
All in the same suite
Back to the answerThree challenges, one foundation. What digital native means →
Bring an email a customer sent you recently.In 20 minutes we will walk through it.
See how Patisco takes it in, reads it into a document and carries it to the PI.
Book a 20-minute demo →20-minute online meeting · pick a time that suits you on the calendar