The screen shows "Website has a new version" or "Please reload the page". How do I handle this? Customer service asked where to find the version number.

After Patisco updates, the system checks the version when you enter or switch back to the window. When there is a new version, "System Notification" will show a message "Website has a new version". Click "Reload" to proceed. If a tab has been open for a long time and the website was updated during that time, you may see "Please reload the page: The website was updated while this tab was open and needs to be reloaded to continue". Click "Reload" in this case as well. Please save any content you are currently editing before reloading.

The version number is located in the [My Account] menu in the top right corner, showing three lines: [Frontend Version], [API Version], and [Upstream Server Version]. When reporting an issue, please provide all three version numbers along with the operation steps and a screenshot of the screen.

V5 desktopSign-in & account