Why does Patisco's AI assistant sometimes take longer to respond? Can it be faster?

Patisco's AI assistant prioritizes accuracy above all else: it checks your company's documents, products, and operational instructions before answering, which sometimes requires additional time. We will not sacrifice accuracy by skipping data verification just to be faster.

Response speed and costs depend on the AI model your company has selected. Patisco's AI assistant uses your company's own AI credentials (ChatGPT or Claude), and different models have different response speeds and billing rates:

1. Have your company administrator go to Company Settings → Integrations & Payment → AI Settings. 2. Under AI Provider and Model, select a model with faster response time, then click Update Settings. 3. Click Test Connection. Once you see "Connection normal (○○ ms)", setup is complete; the milliseconds can serve as a reference for speed.

Faster and cheaper models are usually more concise. When dealing with tasks that require comparing multiple documents or organizing lengthy conversations, stronger models will be more accurate. We recommend maintaining your current model first, and if it feels too slow, try switching to a faster one. This setting affects the AI assistant, the AI Suggestions in document comparison, document import with AI-assisted PO creation, and AI Worker.

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