Can the online customer service (ask AI) help me look up documents, find customer information, or answer questions about product specifications and prices?

No. The online customer service only answers "How to use the Patisco system," and this applies to both paid and free accounts: 1. It cannot see any data in your account, including documents, products, customers, and order details, so it cannot search, open, or compare documents for you. 2. It does not answer questions about your own products, such as specifications, prices, or inventory of a particular model. Please check the data in Product Management, or ask the relevant team member. 3. When you need to find a specific document, you can ask it "how to find it," and it will teach you how to search or use the Filter option in the system to find it yourself. To have AI actually read and organize data in your account, use the AI assistant within the system (your company must enable it first). It works within your account permissions, and will have you confirm before writing any data.