Specifically, you need to record at least five types of information: First, who did what at what time (sent quotation, modified terms, confirmed order); Second, whether this action was initiated proactively or responded reactively; Third, what version the conditions changed from and to, which fields were modified; Fourth, whether the other party's reply was agreement, delay, or counter-offer; Fifth, the gap between the final agreed terms and the initial quotation. Together, these pieces of information describe the 'decision pathway' of a transaction, not just its endpoint. Currently, most companies' systems only store results, and all the back-and-forth in between disappears into Email or messaging apps—this is the fundamental reason why AI analysis fails to be truly useful.