Following the work division principle in the article, data organization, document translation, and draft generation are suitable for AI assistance. However, why the customer phrased things a certain way, whether they are leaving room for negotiation, and how this communication might affect mutual trust all require human judgment. In practice, you can have the AI organize correspondence highlights and draft replies first, then have sales staff confirm based on the customer's background and conversation context. The key is to distinguish between text processing and intent interpretation. Do not transfer the final decision to the AI just because it can produce a well-written response.