What should I do if AADSTS65004 appears when connecting a Microsoft mailbox in V5?

1. Check the authorization failure message on the "Connect Mailbox" page. AADSTS65004 means consent was not granted for this authorization attempt. 2. If your company's Microsoft 365 requires administrator approval, click "Copy All" and email the full authorization instructions to your IT administrator. You can also click "Copy Administrator Approval Link" to get the approval link. 3. Ask your IT administrator to open the approval link using an administrator account and click "Accept" as instructed. 4. After the administrator approves it, click "Back to Personal Settings" to return to "My Mailbox", then click "Connect Microsoft Mailbox" again to complete authorization.

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V5 desktop