The article points out a very common phenomenon: if during implementation, all operations, configuration, and data organization are done by the consultant while internal staff merely observe, then after the contract ends, that know-how stays with the consulting firm, not with your company. If the system malfunctions later or business processes need adjustment, you still need to hire someone. True digital transformation requires the company to designate one person to actively participate in learning and be responsible for tracking and operating the system, so that the tool's usage logic gradually becomes the company's own capability. The consultant's role should be guidance and acceleration, not doing everything for you. Digital transformation is essentially the same as when manufacturers learned to find customers, design catalogs, and decide when to expand—it is a capability the company must develop itself when facing new challenges, not something that can be outsourced.