Why is “Create Shipping Label” still disabled after I have entered the goods description in English?

1. Check whether there is still a reminder that company information in English is missing. If so, click “Go to Company Information” and complete the company name, address, and city (state/province) in English. 2. Return to the “Packing List,” click “UPS Shipping (Get Rates, Create Shipping Label),” and confirm that the goods description is in English. 3. You must also look up rates and select a service before you can continue creating the shipping label. Entering the goods description alone does not immediately enable the button.