The most direct change is: the time originally spent on 'repeated inquiries and confirmations' can be significantly reduced. Once basic specifications, pricing, and ordering conditions are established in the system, customers can place orders or reorder themselves, and sales staff no longer need to run through the entire process from scratch each time. This allows sales staff to redirect their energy to areas that require more judgment, such as brand strategy, new customer development, and maintaining key customer relationships. At the same time, digitized transactions enable sales staff to always have a comprehensive grasp of business status without relying on scattered emails or messaging records to piece together customer interaction history. Every interaction leaves a trace, allowing for continuous improvement of the procurement experience.