Simply describe the issue in the [Customer Service] dialog box at the bottom right of the system. We receive every question, and if customer service can't answer, we'll handle it. To help us find the problem quickly, please try to write clearly in the dialog: 1. Which screen it happens on and the relevant document number (for example, PI number, shipment number). 2. Operating steps: what you clicked, expected result, and what you actually saw. 3. The original text of the error message. 4. Version information: the three lines of [Frontend Version], [API Version], and [Upstream Server Version] in [My Account] at the top right. 5. When it happened and which computer and browser you were using. When screenshots or files are needed, please pass them to your Patisco contact to forward together.
Customer CasesReal cases and application scenariosGovernment SubsidyUp to 50% of implementation costs coveredEU compliance toolboxLook up which EU rules hit your HS code, and make a PPWR declarationInvited?Invited by a customer or supplier? Three stepsIntegrations & APIExcel / PDF, API, MCP (coming)
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